Collaborative negotiations (win-win) are always nice, but what do you do when the other side starts using tactics to gain advantage? This webinar will cover the most common tactics used in negotiations, along with suggestions on how to defend and counter when these maneuvers are used, along with methods to get the negotiation back on track.

Subject Matter Expert: Joseph A. Lukas, PMP®, PE, CCE

Joe Lukas is Vice-President of PMCentersUSA, and leads a team of instructors and consultants in delivering project management and business analysis training and consulting to clients across the country.  Joe has been involved in project management for over 30 years and has worked in engineering, manufacturing, construction, project controls, estimating and contracting, and has been a Program and Project Manager supporting world-wide programs. His project management experience spans information systems, product development, capital construction and manufacturing projects. He is a registered Professional Engineer, Project Management Professional and Certified Cost Engineer.