Aligning People, Business Processes, Technology & Projects to Optimize Results

Business processes are the mechanisms through which every organization's products and services are created and delivered to their customers. In today's world of global competition, your organization's critical processes need to be built around best practices that minimize cycle time, maximize throughput, and build supply partnerships with critical end-use customers. The PMCentersUSA Business Process Management training program is a highly effective means of transferring process management and improvement skills to key employees in your organization.

Our four-day Business Process Management training program is delivered solely in a private venue. It provides the foundation as well advanced skills for effective process management and breakthrough improvement. Students are provided with hands-on use of a change management process and lean Six-Sigma tools for analyzing business processes, solving business problems, and implementing best practices. Participants take away learning that can be applied to successfully improve your organization's critical processes and create unique competitive advantage. The program consists of four one-day modules that can be taken in a consecutive format or spread out over several weeks. The exercises can be customized to reflect your company-specific business issues and industry challenges. Customization costs are additional and can be provided upon request. Maximum class size is 20 students.

MODULE NUMBER	COURSE NAME	DURATION
MODULE 001	Introduction to Business Process Improvement	1-Day
MODULE 002	Business Process Mapping & Analysis	1-Day
MODULE 003	High-Performance Improvement Tools #1	1-Day
MODULE 004	High-Performance Improvement Tools #2	1-Day