Increase your company's success by understanding personality styles. Persuade and negotiate your way to positive results by learning to overcome workplace obstacles and strategically applying interpersonal know-how.
Value of Interpersonal Skills Training to Project Managers and Business Analysts
Aquiring knowledge of technical skills such as defining requirements, scheduling or managing risks is not sufficient to avoid project failure. Business analysts (BAs) and project managers (PMs) accomplish work by collaborating with project team members and other stakeholders. In addition to technical skills, you need well-developed interpersonal skills like leadership, team-building, influencing, negotiating, resolving conflicts, and communications.
Developing robust interpersonal skills isn't possible unless you possess a fair amount of emotional intelligence. Emotional Intelligence is the ability to recognize and manage your own emotions as well as handle the emotions of other people effectively. Research has shown that there is a direct link between a company's success and the emotional intelligence of its leaders, so it's not a stretch to believe that the same link applies to projects. The good news is, as with technical skills, emotional intelligence can be learned. Developing a thorough knowledge of personality styles is critical to developing your emotional intelligence. The better you are at understanding personality styles (both your own and others) and the better you are at adapting your personality style to work with other styles, the more successful you will be in our interactions with your project team and stakeholders.
For business analysts and project managers looking to achieve excellence, a focus on interpersonal skills is vital. The journey begins by understanding personality styles.
The Public Soft Skills Courses consist of three focused courses in interpersonal skills. These courses focus on three critical performance areas for project managers and business analysts – scheduling, negotiating skills and working with different personality styles. Classes are held on Wednesday and Thursday in the morning from 8:00 - 11:00 AM, in the afternoon from 2:00 - 5:00 PM, or in the evening from 6:30 - 9:30 PM Eastern Time.
Earn: 7 PDUs for each course
List Price: $395.00 per course
Private Soft Skills Courses: These courses may also be customized to fit your organization's exact needs. The following classes can be delivered to your company at any location across the United States or through a virtual instructor-led format. On-site delivery takes one day and virtual delivery takes two sessions.
Earn: 7 PDUs for each course
Price: Please call for pricing