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Project Scope and Quality Management
About course

There is a lot of synergy between scope and quality on projects. Both are concerned with making sure the project includes just the work needed to complete the project successfully, along with ensuring the project satisfies the needs for which it is undertaken. This two-day course covers proven techniques for the management of scope and quality on projects. The importance of project requirements, types of requirements, and techniques for determining and prioritizing requirements will be discussed. The use of the work breakdown structure for documenting scope will be explained, along with how to validate and control scope. The key elements of project quality will be reviewed, along with practical examples in the use of the seven basic quality tools on projects.

This course will also cover the importance of integrating the project management processes and activities on a project. The use of a project charter to launch a project and the elements of the project management plan will be explained. Managing, monitoring and controlling project work, along with dealing with project changes will be reviewed. The final course topic is a review of the code of ethics and professional conduct for project managers. This course will help attendees manage scope and quality on projects, along with integrating all project elements effectively to help achieve project success.

Who should attend

This course will benefit project managers, project team members, functional managers, owners, contractors, suppliers and support personnel involved with managing scope and/or quality on projects.

Course features

Upon completion of this course, the participants will be able to:

  • Develop a project charter and project management plan
  • Use a work breakdown structure to define scope
  • Control the project scope and avoid scope creep
  • Develop a plan to manage project quality
  • Understand how to apply the basic quality tools
  • Understand the code of professional responsibility and ethics for project management
Course outline

Project Integration Management

  • Key Concepts for Integration Management

  • Use of the Project Charter

  • The Project Management Plan

  • Directing & Managing the Project Work

  • Managing Project Knowledge

  • Monitoring & Controlling Project Work

  • Managing & Resolving Project Changes

  • Closing the Project Successfully

Project Scope Management

  • Key Concepts for Scope Management

  • Planning for Scope Management

  • Collecting Project Requirements

  • Defining the Project Scope

  •  Creating the WBS

  •  Validating and Controlling Project Scope

Project Quality Management

  • Key Concepts for Quality Management

  • Planning for Project Quality

  • Managing & Controlling Quality on a Project

  • The Seven Basic Quality Tools

  • Additional Quality Tools & Concepts

Professional Responsibility

  • Ethics Defined

  • Four Key Code of Ethic Values

  • Ethics in Project Management

  • Other Keys for Professional Growth

Course information
Duration: 14 hours
Earn: 14 PDUs
Delivery Method: Traditional Classroom
Knowledge areas addressed

This course addresses the following knowledge areas of the Project Management Institute’s A Guide to the Project Management Body of Knowledge, (PMBOK® Guide)
Sixth Edition:

  • Project Integration Management
  • Project Scope Management
  • Project Quality Management