Best Practices for Program Management
About course

A program is defined as related projects, subsidiary programs, and other program activities managed in a coordinated manner to obtain benefits not possible when managing them individually. With program management maturity, an organization’s projects are far more successful. 

The purpose of this 3-day course is to introduce the participants to the best practices for the program manager. The practical implementation of project management within an organization is best achieved in the context of managing programs to deliver coordinated benefits to the enterprise. Beyond the well-established project management principles and knowledge areas, attention must be given to program governance, benefits management, and comprehensive stakeholder management.

This 3-day course covers the five program management performance domains identified by the Project Management Institute (PMI)® in The Standard for Program Management®, which are program strategy alignment, program benefits management, program stakeholder engagement, program governance, and program life cycle management. The course integrates two practical case studies with the five performance domains and the nine supporting processes. Completion of this course will equip you to develop a program management strategy in an organization acquainted with ‘management by projects’.   

Who should attend

This course will benefit program managers, business managers considering the establishment of program governance, and project managers seeking to augment their skills and professional credentials for career advancement.

Prior Project Management Professional (PMP)® certification is suggested but is not a prerequisite to this course. Attendees must have a copy of PMI®’s The Standard for Program Management®.

Course features

Upon completion of the 3-Day Best Practices in Program Management training, participants will be able to:

  • Understand the basic definitions, domains, knowledge areas, and processes associated with program management
  • Implement effective processes for initiating, planning, executing, controlling, and closing successful programs
  • Understand the concepts of program life cycle governance, benefits realization, and sustainment
  • Be better prepared to sit for the Program Management Professional (PgMP)® certification examination
  • Manage program changes and risk events
Course outline

Module 1: Course Overview

  • Overview of Project, Program and Portfolio Management
  • Program Management Definitions & Vocabulary
  • Program Manager Role Delineation Study

Module 2: Program Framework

  • Program Management Life Cycle Phases
  • Program Process Groups
  • Program Management Performance Domains
  • Benefits Management & Business Case Development

Module 3: Program Definition & Initiation

  • Initiation of a Program
  • Use of a Program Charter
  • Program Financial Management

Module 4: Program Definition & Planning – Strategic Perspective

  • Benefits Realization Planning
  • Program Scope Planning
  • Governance: Planning, Structure & Quality
  • Stakeholder Engagement
  • Communications Planning

Module 5: Program Definition & Planning – Tactical Perspective

  • Risk Management
  • Integration Management
  • Requirements & WBS
  • Cost Estimation & Master Schedule
  • Capacity & Resource Planning

Module 6: Program Benefits Delivery/Executing

  • Managing Resources & Work
  • Information Distribution
  • Delivery Management
  • Managing Quality

Module 7: Program Benefits Delivery/Controlling

  • Program Monitoring & Control
  • Scope and Change Control
  • Use of Earned Value Management
  • Ongoing fulfillment of the Governance Plan

Module 8: Program Closure

  • Program Transition and Benefits Sustainment
  • Financial Closure
  • Procurement and Program Closure
Course information
Duration: 21 hours
Earn: 21 PDUs
Delivery Method: Traditional Classroom