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Private - Eliciting, Analyzing and Documenting IT Requirements (2 Days)
About course

Requirements are the foundation on which the solution to the business needs is built. If requirements are not complete, clear, and correct, the foundation will be unstable and may not support the solution. Often times, this unfortunately leads to a ‘collapse’ or project failure due to lack of sufficiently meeting business needs. This 1.5-day course addresses the key skills necessary for Business Analysts (BA’s) working in an IT environment: Requirements Elicitation, Analysis and Documentation. This course is presented in three modules and includes exercises assigned between the modules. 

The first module will focus on techniques for Requirements Elicitation. The second module will cover Requirements Analysis.  Lastly, the course will finish up with the third module that will discuss Requirements Documentation.

Who should attend

This course is intended for Business Analysts, and will also be of interest to project personnel who work with BA’s, including Project Managers, project and resource managers, clients involved on projects, and others with project responsibilities.

Course features

Upon completion of the Eliciting, Analyzing and Documenting IT Requirements training course, participants will be able to: 

  • Understand what requirements are and where they come from 
  • Understand the difference between business and functional requirements 
  • Utilize the many methods of requirements elicitation 
  • Understand the benefits in using use cases 
  • Explain the basic structure and format of use cases 
  • Build a use case model and derive requirements from a use case 
  • Utilize other diagramming techniques for requirements analysis such as process flow diagrams (as-is and to-be) 
  • Understand the various documents that describe requirements at different stages of the development lifecycle 
  • Successfully communicate requirements to interested parties
Course outline

Module 1: Elicitation 

  • Course Introduction 
  • Overview of Elicitation 
  • Types of Requirements 
  • How Do We Do Elicitation? 
  • Elicitation Techniques 
  • Exercise: Interview 

Module 2: Analysis 

  • Review of Exercise 
  • Analysis Overview 
  • Requirements Organization 
  • Commonly Used Analysis Diagrams 
  • Use Cases 
  • Exercise: Prepare Use Case 

Module 3: Requirements Documentation 

  • Review of Exercise 
  • Testing Requirements 
  • Requirements Crafting 
  • General Features of Business Documents 
  • Business Requirements Document 
  • Functional Requirements Document 
  • Corporate Template Review – Review Specific Templates Provided by Company* 


*Available for private training only upon client’s request for an additional fee.

Course information
Duration: 14 hours
Earn: 14 PDUs
Delivery Method: Virtual or Traditional Classroom
Knowledge areas addressed

This course addresses the following knowledge areas of the International Institute of Business Analysis (IIBA®)’s A Guide to the Business Analysis Body of Knowledge (BABOK® Guide v3):

  • Elicitation
  • Requirements Management and Communication
  • Requirements Analysis