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Private - Introduction to Business Analysis (1-Day)
About course

Project requirements are a critical factor for project success. Disconnects can exist between the producers of the solution and the business users who need the functionality the project will provide. Business analysts (BAs) are the intermediary between these two groups, bridging the communication gap through both business and technical knowledge.

This 7-hour course will introduce you to the complex world of the business analysis, and will focus on the underlying competencies needed by successful business analysts. Key concepts of business analysis will be reviewed including types of requirements. The importance of analytical thinking, problem solving, communications, negotiating and other key business analysis competencies will be reviewed. How the business analyst uses project management in support of the project life cycle will be described. The course also includes a step-by-step tour of an actual IT project from the perspective of a Business Analyst.

Who should attend

This course will benefit people who are looking for a brief introduction on business analysis. Potential attendees include new business analysts, project managers, project team members, functional managers, and other project stakeholders looking for an understanding on the use of business analysis on projects, and the underlying competencies needed by business analysts.

Course features

As a result of taking this course, attendees will be able to:

  • Explain the role of business analysts on projects
  • Describe the types of project requirements
  • Explain the underlying competencies needed by a business analyst
  • Describe how a business analyst uses project management in support of the project life cycle
Course outline

Business Analysis Key Concepts

  • What is Business Analysis?
  • Domains and Solutions
  • Requirements Stakeholders
  • Definition and Types of Requirements


Business Analysis Underlying Competencies

  • Behavioral Characteristics
  • Business Knowledge 
  • Communication Skills


Analytical Thinking and Problem Solving

  • Formal Reasoning Skills
  • Problem Solving
  • Information Analysis Tools
  • Reporting the Results


Negotiation and Leadership

  • Negotiations and Facilitation Defined
  • Types of Power
  • Negotiation Preparation and Stages
  • Leadership


Project Management and the Business Analyst

  • Project Management Institute
  • Projects
  • Project Management Knowledge Areas
  • Project Management Processes
  • Project Life Cycle Models


The Business Analyst Role on a Project 

  • The Food Kiosk Project
  • Project Startup
  • Requirements Documentation
  • Solution Assessment
  • Testing
  • Implementation
Course information
Duration: 7 hours
Earn: 7 PDUs
Delivery Method: Virtual or Traditional Classroom