Please use the search options below to find the answer to your question. If you are unable to locate the information you need, then please contact us by completing the form.
- Attendance & Credit Reporting
- Discounts
- Events & Speaking Engagements
- General
- Log in
- Policies
- Private / On Site Training
- Registration
- Technical Requirements
How can I obtain proof of my PDU/CDU from on-demand learning?
- Login to your PMCentersUSA Learning account
- Select the My Learning tab
- Select All Learning Activity -> My Completed Courses
- Select Actions -> Print Certificate to view your course certificate, which displays the course code and the number of PDUs / CDUs earned
- Submit your PDUs or CDUs online to PMI or the IIBA
How do I understand PMI’s Talent Triangle and the changes to CCR program?
How long are on-demand learning materials available?
How do I claim my CDU with the IIBA?
- Live or On-Demand Webinars are worth 1 CDU toward CBAP recertification as outlined the CBAP Recertification Handbook.
- To determine if a particular webinar meets CDU requirements, refer to the guidelines and criteria listed in the CBAP Recertification Handbook. http://www.iiba.org/Certification-Recognition/Certification-FAQs.aspx
- You will be able to record your CDUs on the CBAP CDU Reporting form.
- PMCentersUSA's Live and On-Demand webinars fall under Category 4: Self-Directed Learning (Maximum of 15 CDUs per 3 yr cycle). To download the CBAP CDU Reporting form. http://www.iiba.org/Certification-Recognition/Certification-FAQs.aspx
How do I claim my PDUs with PMI?
- Visit https://www.pmi.org/certifications/faq for specific direction on reporting PDUs
- You will need the learning activity name and number for the course or webinar you attended.
- This information is included in the student manual.
- You will need the PMCentersUSA provider number (1016) and address (634 Alpha Drive, Pittsburgh, PA 15238).
- Each on-demand webinar is worth 1 Category A PDU.
- Course PDUs vary based on number of hours. See student manual for PDU information.
Do I need to complete the on-demand training all at once?
Can I view a list of all the courses I’ve attended?
- Login to your PMCentersUSA Learning account
- Go to the “My Learning” tab on the left hand side
- Click “All Learning Activity ”
- Click “My Completed Courses”
Can I substitute on-demand webinars or courses in the pre-selected discounted packages?
What discounts are available to me?
I have taken previous training through PMCentersUSA, am I entitled to a discount on additional training?
Do USA Military Service Members and Veterans receive a discount on training?
Do PMI or IIBA members receive a discount on training?
Can PMCentersUSA present for my company or Chapter?
What is PMCentersUSA's address and phone number?
What are the addresses for PMCentersUSA's training facilities?
How can I provide comments / feedback to PMCentersUSA?
How do I retrieve my username or password?
- Click the link “Forgot Your Password?” at http://pmcentersusa.sabanow.net
- Enter your username (email address)
- Select “Send Password”
- The password should arrive in a few minutes to the email associated with your account. Be sure to check your SPAM folder. If you didn’t receive anything by email after 5 minutes, try registering for a new account with your current email.
How do I edit my Learning Account profile?
- Log in to your Learning account https://pmcentersusa.sabacloud.com
- Select the "My Profile" tab
- To change your basic information, click on "Edit Profile Snapshot"
- Update your information
- Click Save
How do I create a PMCentersUSA Learning Account?
- Click the Learning Login link in the top right corner of PMCentersUSA's home page.
- Select the Signup Link
- Fill out the brief online form and click “Save.”
- Record your username and password someplace safe so you can retrieve it when necessary.
What is the refund policy if PMCentersUSA cancels a traditional classroom course?
What is the refund policy if a student cancels or cannot attend a traditional classroom course?
Does PMCentersUSA guarantee its traditional classroom training courses?
Does PMCentersUSA ever cancel a traditional classroom course?
Can PMCentersUSA deliver a course at my company's site?
What payment methods does PMCentersUSA accept?
What is the deadline to register for on-demand learning?
How do I register for on-demand learning?
How do I register a group of people for traditional classroom training?
How do I receive confirmation that I am registered for on-demand learning?
What are the system requirements to attend on-demand learning in the Saba classroom?
- Java 6 update 10 or higher
- Java Download
- Windows XP SP2, SP3 Professional
- Windows Vista, Windows Vista SP1 (32-bit or 64-bit)
- Windows 7 (32-bit or 64-bit)
- Windows 8 Desktop Mode, Windows 8.1 Desktop Mode, Only the desktop mode is supported. The metro mode is not supported.
- Apple Mac OS X Snow Leopard (10.6)
- Apple Mac OS Lion (10.7)
- Apple Mac OS Mountain Lion (10.8)
- Apple OS X Mavericks
- Supported when using Firefox
- Internet Explorer 9, 10, 11
- Some customers report issues with IE 10 and 11 mostly due to existing configuration with other software on your machine. PMCentersUSA recommends using Firefox to join the virtual session instead of IE 10 or 11.
- Firefox 10 ESR
- Firefox 12 or higher
- Chrome 15 or higher
- Apple/Mac
- Firefox 10 ESR
- Firefox 12 or higher
- Chrome 15 or higher - Please note that the default security settings in recent versions of Google Chrome will disable the playback of Flash content. You must explicitly enable the Flash to allow content to display. To enable Flash on your Chrome browser, click on the icon that looks like a padlock in the browser URL bar, then click on "Site Settings," and select "Allow" for the Flash plugin.
- The Mac default browser, Safari, typically prevents the java applet controlling the browser client from running. This can be difficult to resolve, so Safari is no longer a supported browser for PMCentersUSA Learning.
- MemoryWindows
- P350+ MHz, 128+ MB memory
- Apple/Mac
- G4 700 MHz PowerPC, 384 MB memory
- Internet Connection: Local Area Network or Broadband connectionMobile Apple Users
- Download the Saba Meeting application, free in the iTunes store.
- Android Users
- Download the Saba Meeting application, free in the Google Play store.
I am having trouble accessing my on-demand learning or I'm having audio issues.
FQDN | IP Address | Outbound Ports |
mt205css1.sabameeting.com | 12.130.57.148 | TCP/UDP 80 TCP/UDP 443 TCP/UDP 1709 |
mt205css2.sabameeting.com | 12.130.57.149 | TCP/UDP 80 TCP/UDP 443 TCP/UDP 1709 |
mt205css3.sabameeting.com | 206.19.46.68 | TCP/UDP 80 TCP/UDP 443 TCP/UDP 1709 |
mt205.sabameeting.com | TCP/UDP 80 TCP/UDP 443 TCP/UDP 1709 |
Do I need specific equipment to attend on-demand learning?