Project managers typically have high responsibility, but low authority for project team members from various functional groups. Despite this matrix environment, the expectation for project managers is to obtain top performance from the project team and deliver successful projects. This is only possible by use of effective project leadership. This intensive 2-day course covers the leadership role of the project manager, including the use of situational leadership. Attendees will learn leadership strategies for managing change and developing project teams. In addition, students will take assessments to determine both their preferred leadership and personality styles. Attendees will learn how to identify the personality styles of stakeholders, along with techniques for effective interactions with each personality type. Other leadership topics covered in this course include dealing with conflicts and conducting project negotiations. This course will help attendees become more effective project leaders.
This course will benefit anybody in a leadership role on projects, such as project managers, project leaders, technical leads, and even project sponsors.
This course emphasizes the fundamentals of leadership, management and communications techniques within the project environment. Upon completion of this course, participants will be able to:
- Build high-performance project teams using situational leadership and effective communications
- Interact effectively with project stakeholders based on their personality style by use of style flex
- Resolve conflict situations using five different approaches
- Conduct negotiations using a four-step process to attain beneficial project agreements
Project Leadership in Today’s Culture
- The Role of Projects and Project Managers
- Leadership Qualities, Skills & Styles
- Situational Leadership
- Managing Change
- Exercise: Leadership Behavioral Analysis
Project Team Development
- Stages of Team Development
- Situational Leadership in Teams
- Team Leader Action Strategies
- Team Members Behaviors
- Exercise: Project Planning Situation
Maximizing Interpersonal Relationships
- Components of Emotional Intelligence
- History of Personality Style Models
- 4-Quadrant Personality Model
- Recognizing & Interacting with Different Styles
- Personality Styles Reaction to Stress
- Steps to Effective Team Communications
- Exercise: DiSC® Classic Personal Profile
Negotiating Solutions
- Conflict Sources for Project Teams
- Identifying & Managing Conflict
- Sources of Power
- Negotiating 4-Stage Process
- Exercise: Project Team Negotiation
This course addresses the following knowledge areas of the Project Management Institute (PMI)® A Guide to the Project Management Body of Knowledge (PMBOK® Guide):
- Project Resource Management
- Project Communications Management