21-Hr Best Practices for Program Management
About course

A program is defined as related projects, subsidiary programs, and other program activities managed in a coordinated manner to obtain benefits not possible when managing them individually. With program management maturity, an organization's projects are far more successful.

The purpose of this 21 hour course is to introduce the participants to the best practices for the program manager. The practical implementation of project management within an organization is best achieved in the context of managing programs to deliver coordinated benefits to the enterprise. Beyond the well-established project management principles and knowledge areas, attention must be given to program governance, benefits management and comprehensive stakeholder management.

This course covers the five program management performance domains identified by the Project Management Institute (PMI)® in The Standard for Program Management® Fourth edition,  which are program strategy alignment, program benefits management, program stakeholder engagement, program governance, and program life cycle management. The course integrates two practical case studies within the performance domains. Completion of this course will equip you to develop a program management strategy in an organization acquainted with “management by projects.”


Who should attend

This course will benefit program managers, business managers considering the establishment of program governance, and project managers seeking to augment their skills and professional credentials for career advancement.   

Attendees must have a copy of PMI's The Standard for Program Management®  - Fourth Edition for this course.  PMP certification is suggested, but not a prerequisite for this course. 


Course features

Through instruction, dialog and real world examples and exercises drawing from the experience of both the instructor and attendees, upon completion of this course you will:

  • Understand the basic definitions, domains, knowledge areas and processes associated with program management
  • Implement effective processes for Initiating, Planning, Executing, Controlling and Closing successful programs
  • Understand the concepts of program life cycle governance, benefits realization and sustainment
  • Be better prepared to sit for the Program Management Professional (PgMP)® certification examination
  • Manage program changes and risk events
Course outline

Course Overview

  • Overview of Project, Program, and Portfolio Management
  • Program Management Definitions
  • Program Manager Role

Program Framework 

  • Program Management Performance Domains
  • Program Strategy Alignment
  • Program Benefits Management
  • Program Stakeholder Engagement 

Program Definition & Initiation

  • Initiation of a Program
  • Use of a Program Charter
  • Program Financial Management

Program Governance

  • Benefits Realization Planning
  • Program Scope Planning
  • Planning, Structure, & Quality
  • Stakeholder Engagement
  • Communication Planning

Program Activities - Definition Phase

  • Formulation
  • Planning Phase
  • Integration Management

Program Activities - Delivery Phase

  • Change Control
  • Communication
  • Financial Management
  • Cost Estimation & Master Schedule
  • Information Management
  • Procurement Management
  • Quality Management
  • Program Resource Planning
  • Risk Control
  • Schedule Control
  • Scope Control
  • Managing Quality

Program Closure

  • Program Transition and Benefits Sustainment
  • Financial Closure
  • Procurement and Program Closure
  • Resource Transition
  • Risk Transition


Course information
Duration: 21 hours
Earn: 21 PDUs
Delivery Method: Virtual or Traditional Classroom