7-Hr Best Practices for Managing Problem Projects
About course

Most Project Managers eventually have a problem project in danger of not meeting project success criteria. This course will show you how to identify project problems, and implement recovery techniques to turn a project around for successful completion. 

This course will start with an explanation of the characteristics of simple, complex and wicked problems, along with common sources of problems. How to identify problem project symptoms at the start, during execution and near project completion will be discussed. 

A five-step systematic approach for resolving project problems will be explained including how to identify, understand, assess and analyze the problem. Methods for developing alternatives will be explained along with solution selection and implementation. This course will also introduce creative approaches for problem project resolution, provide suggestions on how to prevent problem projects, and explain how to stop a doomed project

Who should attend

This course will benefit project managers and all individuals involved with the assessment and turnaround of problem projects. This course assumes that attendees have a solid understanding of and competency in the generally accepted best practices of project management.

Course features

This practical course emphasizes the fundamentals of identification, assessment and recovery of problem projects. Through instruction, dialog and practical examples and exercises, upon completion of this course you will be able to:

  • Describe characteristics of simple vs. complex problems
  • Recognize common problem sources and the symptoms of problem projects
  • Determine the root cause of a problem
  • Use Systematic and Creative Problem Resolution Techniques 
  • Follow the requisite steps to stop and/or cancel a problem project
Course outline

Key Things to Know About Problem Projects

  • Key Definitions and Process
  • Problem Project Symptoms
  • Defining the Problem Project Type
  • Problem Solving Strategies 

Systematic Approach to Resolution

  • Problem Project Identification and Understanding
  • Problem Project Assessment and Analyzing
  • Solution Selection and Implementation

Creative Approach to Resolution

  • LOGPAD Technique
  • Joint Application Design (JAD)
  • Dialogue Mapping


  • Problem Project Prevention Dos and Donts
  • Turning Around Problem Projects
  • Stopping a Doomed Project
Course information
Duration: 7 hours
Earn: 7 PDUS
Delivery Method: Virtual or Traditional Classroom
Knowledge areas addressed

This course addresses the following knowledge areas of the Project Management Institute (PMI)® A Guide to the Project Management Body of Knowledge® (PMBOK® Guide):

  • Project Integration Management
  • Project Scope Management
  • Project Communications Management
  • Project Stakeholder Management